Adventure should always be practical and sustainable, and the same goes for your returns and exchanges with Lehiraga. If you need to return or exchange multiple items from the same order, we have a simple and efficient solution for you. Here’s everything you need to know:
How to Group Multiple Returns or Exchanges
Returning and Exchanging Multiple Items from the Same Order
When you initiate a return process on our returns platform here, you can select multiple items from the same order to return or exchange. These items can be sent together in a single package, as long as they were included in the return request.
Important: What to Consider
-
Items Excluded from the Request: Do not include items in the package that were not selected in the return or exchange process. Any item not listed in the request will not be eligible for a refund or exchange. If you forgot to include an item, please contact our customer support to adjust your request before sending the package.
-
Items from Different Orders: Items from different orders need to be processed separately. To avoid confusion and ensure a smooth refund or exchange, create an individual request for each order.
Why Group?
Sending multiple items from the same order in a single package is not only convenient for you but also reduces environmental impact.
Need Help?
If you have any questions about how to organize your returns or exchanges, our customer service team is ready to help. Contact us via email at contato@lehiraga.com.br. We are here to ensure your experience is as hassle-free as possible.
Lehiraga - Dare to be free!
